Evaluation of a Program/Organization’s Effectiveness:
Definition of Outcome Indicators that represent progress toward Strategic Objectives
Identification of organizational Outputs that are intended to result in improved Outcomes
Identification of External Factors that may influence the intended Outcomes
Data analysis to determine the impact that various Outputs and External Factors have upon the intended Outcomes
Recommendations of actions that could be taken to improve program/organizational performance
Evaluation of the Efficiency of a Program/Organization:
Evaluation of the efficiency with which Assets are utilized
Determination of Cost Efficiency (Cost/Activity, Cost/Output)
Determination of the relationship between Outputs and Activities (Operational Efficiency)
Creation of a Performance-based Budgeting System:
Based on the Effectiveness and Efficiency analyses, development of Leading Indicators of performance.
Using Leading Indicators, development of the relationships between financial resources and expected Outcomes
Systems Development Services:
Development of performance tracking systems to ensure that the foregoing measurements are updated and made available to others who contribute to or have responsibility for the results.
Copyright 2005 Azalea Systems Inc.